This Privacy Statement demonstrates Payday Cloud’s firm commitment to privacy.

This Privacy Statement (‘Statement’) explains how we collect, hold, and process personal information provided to us via our website and services, in accordance with UK data protection laws. It sets out why we collect personal information, what we collect, how we use it, who we may share it with, and how we protect it. It also explains your rights in relation to your personal information, how to exercise those rights, and how to get in touch with us if you need more information.

It is important that you read and retain this Statement, together with any other notice we may provide on specific occasions when collecting or processing personal information, so that you are aware of how and why we are using that information and your rights.

Any reference to “personal information” in this Statement means any information relating to a living individual who can be identified directly or indirectly, in particular by reference to identifiers such as name, ID number, location data, online identifiers, or one or more factors specific to that person. Anonymous data, or data where the individual’s identity has been irretrievably removed, is not considered personal information.

Who we are

We are Payday Cloud Limited, registered in England and Wales under company number 14751713, with our registered address at 20-22 Wenlock Road, London N1 7GU.

Payday Cloud Limited (“Payday Cloud”) is the entity that employs internal staff and makes decisions regarding the collection and processing of personal data.

As such, Payday Cloud is a Data Controller as defined by Article 4(7) of the UK GDPR, and we process data as outlined in this Privacy Statement.

The information we collect – and how we use it

At Payday Cloud, we take your privacy seriously. We collect, store, and use personal information for a range of reasons, including:

  • To contact you about our services
  • To register you as a contractor or agency partner
  • To complete onboarding and compliance checks
  • To process payroll and payments
  • To communicate with you about contracts, employment, or services

Personal information you provide to us on our website (such as name, address, email, phone number, and other relevant details) may be shared securely with the relevant teams inside Payday Cloud (e.g. New Business, Operations, or Marketing).

We will only use your personal data to contact you by email, phone, SMS, or post with information about our services, updates, or relevant offers, unless you opt out.

We rely on legitimate interests, contractual necessity, or legal requirements as our lawful basis for processing. Where we process personal information for marketing purposes, this will be based on your consent, which you can withdraw at any time.

We may share personal data with trusted third-party service providers (such as IT, payroll, or compliance partners) but only where necessary, and always under strict contractual and legal safeguards. Data transfers outside the UK/EEA will only occur where compliant with data protection laws.

We may also process personal data without your knowledge or consent where required by law or where necessary in exceptional circumstances (e.g. to protect vital interests).

Cookies and IP addresses

We use cookies to enhance your browsing experience on our website. These do not contain personally identifying information but help us improve usability.

We may also log IP addresses and analytics data to improve our website performance and user experience.

External links

Our website may contain links to external sites. Payday Cloud is not responsible for the privacy practices or content of external websites.

 

How we protect your personal information

We use a combination of technical, organisational, and physical measures to keep your data secure. This includes secure IT systems, staff training, data minimisation practices, and regular audits.

Personal data is retained only as long as necessary to fulfil the purposes for which it was collected, in line with our data retention policy and applicable legal requirements.

 

Your rights

You have the following rights regarding your personal information:

  • Access – request a copy of the information we hold about you.
  • Correction – ask us to correct or remove information you think is inaccurate.
  • Erasure – request deletion of your data in certain circumstances.
  • Objection – object to certain processing where we rely on legitimate interests.
  • Restriction – request that processing of your personal data be limited.
  • Data portability – request that we transfer your personal data to another provider.

You may also withdraw your consent to marketing communications at any time.

To exercise these rights, please contact us at: info@paydaycloud.co.uk

20-22 Wenlock Road London N1 7GU

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

Changes to this Privacy Statement

We keep this Privacy Statement under regular review. Updates will be published on our website, and where appropriate, we may contact you directly to notify you of significant changes.